To our friends and family of Sutton Dental & Implant Clinic,
We would like to start by thanking you again for your continued support and understanding during these very different times, and hope more than anything that you, your families, and loved ones are all safe and well.
The positive feedback we have received from yourselves, from email replies to our newsletters, when speaking to you on the phone and comments on our social media posts, has been both overwhelming and truly humbling.
This support drives us even further in our determination to help you where we can. We are pleased to report that over the last 2 weeks we have:
- Advised 58 patients over the phone to help with their dental problems
- Posted antibiotics to 24 patients to help treat infection
- Posted temporary filling kits to 15 patients to help with chipped teeth or lost fillings
- Posted additional aligners to all patients having Invisalign treatment
Our dedicated and committed team have also personally called over 500 of our patients to ‘check-in’ with them to see if they are well, and if they have any problems or questions. We have started with our patients over the age 70, and will continue with this over the coming weeks.
We have now also added 6 videos to our website, from our team of clinicians offering helpful advice and tips on how to manage common dental problems, to help during these times when we cannot physically see you. More videos will be coming over the next 7-10 days.
We believe that the measures we have taken during this time, has helped set us apart even more from other Dental Practices, allowing us to continue to be a very special and family led Practice. As always we are here to help, and if you feel we have missed anything, or you would like more advice on a particular issue, please let us know and we will arrange this.
In times like this, it can help you realise what you have. We are very humbled to see and feel the ‘community’ spirit we have in our patient base, and the dedication and culture within our dental team. This is a truly special feeling and only gives us even more determination to help.
Thank you again for your support, and please stay safe. Together we will get through this.
Puneet Jain and The Team at Sutton Dental & Implant Clinic